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Edit or delete a team (EBU)

Learn how to edit or delete a team (EBU)

Updated this week

Click the 🔽 below to see information based on whether you’re accessing Sonar in a web browser or through Sonar’s mobile app.

Web browser 💻

  1. Go to Office settings from the sidebar.

  2. Open Agents & Teams, then click the Teams tab.

  3. Select the name of the team you want to manage.

  4. Click Edit in the top-left corner of the screen.

  5. From there, you can:

    1. Modify your team. Once done, click Save to apply the changes.

    2. Click Delete team to dissolve a team, then confirm by clicking Delete.

iOS/Android mobile app📱

  1. Open the Office tab at the bottom of the screen.

  2. Head to Agents & Teams, then go to the Teams tab.

  3. Select the team you want to manage.

  4. Tap Edit in the top-left corner of the screen.

  5. Here, you can:

    1. Edit your team. Once done, tap Save to update changes.

    2. Tap Delete team to dissolve a team, then select Delete to confirm.

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