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Edit or delete a team (EBU)

Learn how to edit or delete a team (EBU)

Click the šŸ”½ below to see information based on whether you’re accessing Sonar in a web browser or through Sonar’s mobile app.

Web browser šŸ’»

To edit a team:

  1. Go to Office settings

  2. Open Agents & teams

  3. Select the team you want to manage

  4. Update team details, then click Save changes once done

To delete a team:

  1. Open Agents & teams

  2. Select the team or click the ā‹® icon next to the team name.

  3. Select Delete team

  4. Click Delete to confirm

iOS/Android mobile appšŸ“±

To edit a team:

  1. Open the Dashboard tab

  2. Tap the Office settings (āš™ļø) icon at the top-right corner of the screen

  3. Go to Agents & teams

  4. Select the team you want to manage

  5. Update team details, then tap Save changes once done

To delete a team:

  1. Go to Agents & teams

  2. Select the team or click the ā‹® icon next to the team name.

  3. Select Delete team

  4. Tap Delete to confirm

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