Targets allow you to set and adjust your team’s performance goals based on the previous year’s data. This helps you create realistic targets, keep your team aligned, and track progress throughout the year.
Setting your gross commission income (GCI), Sonar will automatically calculate specific outputs needed to achieve your commission target based on your past performance for the last 12 months.
Click the 🔽 below to see information based on whether you’re accessing Sonar in a web browser or through Sonar’s mobile app.
Web browser 💻
Web browser 💻
1. From the sidebar, open Office settings.
2. Go to the Targets tab.
3. Click Create target (or the + Add button in the top-right corner) to set targets.
4. Only agents without a target will be listed. Select one to set a target.
5. Enter your target GCI for the year.
6. Once finalised, click Create to apply changes.
iOS/Android mobile app📱
iOS/Android mobile app📱
1. Open the Office tab at the bottom of the screen.
2. Head to the Targets tab.
3. Tap + Add in the top-right corner to set a target for the agent.
4. Choose an agent to assign a target. Only agents without targets will be listed.
5. Set your target GCI for the year.
6. Tap Create to save targets.
💡Tip: If you’re already in the dashboard, you can go to the Agents tab, tap or click Set target, then follow steps 3 to 5.