Click the đ˝ below to see information based on whether youâre accessing Sonar in a web browser or through Sonarâs mobile app.
Web browser đť
Web browser đť
1. Go to Office settings in the sidebar
2. Open Agents & teams
3. Select the agent or team to assign a target
4. Click Set a budget target or Set a stretch target
5. Click the Edit icon at the top-right corner to enter the annual GCI target
6. Enter the annual GCI target or adjust performance assumptions if needed
7. Click Save changes once finalised
iOS/Android mobile appđą
iOS/Android mobile appđą
1. Open the Dashboard tab
2. Tap the Office settings (âď¸) icon at the top-right corner of the screen
3. Go to Agents & teams
4. Choose the agent or team to assign a target
5. Tap Set a budget target or Set a stretch target
6. Tap the Edit icon at the top-right corner to enter the annual GCI target
7. Enter the annual GCI target or adjust performance assumptions if needed
8. Tap Save changes once finalised

