Click the 🔽 below to see information based on whether you’re accessing Sonar in a web browser or through Sonar’s mobile app.
Web browser 💻
Web browser 💻
1. From the sidebar, open Office settings.
2. Go to the Targets tab.
3. Click Create target (or the + Add button in the top-right corner) to set targets.
4. Only agents without a target will be listed. Select one to set a target.
5. Enter your target GCI for the year.
6. Once finalised, click Create to apply changes.
iOS/Android mobile app📱
iOS/Android mobile app📱
1. Open the Office tab at the bottom of the screen.
2. Head to the Targets tab.
3. Tap + Add in the top-right corner to set a target for the agent.
4. Choose an agent to assign a target. Only agents without targets will be listed.
5. Set your target GCI for the year.
6. Tap Create to save targets.
💡Tip: If you’re already in the dashboard, you can go to the Agents tab, tap or click Set target, then follow steps 3 to 5.