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Invite team members to your agent account

How to invite team members & guests to your agent account

Invite team members to collaborate within your agent account. Once invited, they can access the agent dashboard, view performance data, and contribute to your account based on their role.

Sonar Agent account can have three types of roles:

  • Owner: Designed for agents and lead agents within a team. This role has the highest level of access in your account and can manage the entire account setup, including billing, team member invitations, and account deletion.

  • Admin: Assigned for managers and admins. Admins can manage your account setup, including billing information, send invitations, but cannot delete an agent account.

  • Guest: Guests have read-only access to the agent dashboard.

Click the šŸ”½ below to see information based on whether you’re accessing Sonar in a web browser or through Sonar’s mobile app.

Web browser šŸ’»

  1. Open the Agent settings in the sidebar

  2. Select Team members & guests

  3. Click Add at the top-right corner to invite new users to your office

  4. Choose a member role, then enter the email address.

  5. Click Send invite

  6. Invited users will receive the invitation via email.

iOS/Android mobile appšŸ“±

  1. Open the Dashboard tab

  2. Tap the Agent settings (āš™ļø) icon at the top-right corner of the screen

  3. Select Team members & guests

  4. Tap Add at the top-right corner to invite new users to your office

  5. Select a member role, then enter the email address.

  6. Tap Send invite

  7. Invited members will receive the invitation via email.

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