Click the 🔽 below to see information based on whether you’re accessing Sonar in a web browser or through Sonar’s mobile app.
Web browser 💻
Web browser 💻
1. Go to Office settings in the sidebar
2. Select Agents & teams
3. Click + Create team under the Teams section
4. Enter a team name, then select a Lead agent
5. Click + Add members
6. Select members from the dropdown, then click Add to include them in your team.
7. Click Create once finalised
iOS/Android mobile app📱
iOS/Android mobile app📱
1. Open the Dashboard tab
2. Tap the Office settings (⚙️) icon at the top-right corner of the screen
3. Select Agents & teams
4. Tap + Create team under the Teams section
5. Enter a team name, then select a Lead agent
6. Tap + Add members
7. Select members from the dropdown, then tap Add to include them in your team.
8. Tap Create once finalised
