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Create a team (EBU)

How to create a team (EBU) in Sonar

Click the 🔽 below to see information based on whether you’re accessing Sonar in a web browser or through Sonar’s mobile app.

Web browser 💻

1. Go to Office settings in the sidebar

2. Select Agents & teams

3. Click + Create team under the Teams section

4. Enter a team name, then select a Lead agent

5. Click + Add members

6. Select members from the dropdown, then click Add to include them in your team.

7. Click Create once finalised

iOS/Android mobile app📱

1. Open the Dashboard tab

2. Tap the Office settings (⚙️) icon at the top-right corner of the screen

3. Select Agents & teams

4. Tap + Create team under the Teams section

5. Enter a team name, then select a Lead agent

6. Tap + Add members

7. Select members from the dropdown, then tap Add to include them in your team.

8. Tap Create once finalised

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