Sonar

Team & office management

How to create a new office if you manage multiple offices

Create a new office

Edit office name

Edit office address

Leave or delete an office

Learn how to switch offices if you manage multiple offices

Switching between offices

Guides to manage your office, including switching between offices.

Office management

Create a team (EBU)

Edit or delete a team (EBU)

Learn how to include or exclude data for a specific agent from the dashboard

Exclude agents’ data from the dashboard

Learn how to manage Agents and teams (EBU)

Agents & teams

Learn how to set targets for agents and teams

Create a target

Edit or remove target

Learn how to set up and manage targets.   

Targets

Find answers and get help from Intercom Support and Community Experts

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