Click the 🔽 below to see information based on whether you’re accessing Sonar in a web browser or through Sonar’s mobile app.
Web browser 💻
Web browser 💻
Go to Office settings from the sidebar.
Head to the Targets tab.
Select the agent or team you want to manage.
On this page, you can:
Change the target GCI for the year, then click Save to apply the changes.
Click Remove target, then select Remove to confirm.
iOS/Android mobile app📱
iOS/Android mobile app📱
Open the Office tab at the bottom of the screen.
Go to the Targets tab.
Select the agent or team you want to manage.
On this page, you can:
Update the target GCI, then tap Save to apply the changes.
Tap Remove target, then select Remove to confirm.